Retail Training Institute
Instituto’s Retail Training Institute supports new and incumbent retail workers by providing them with the skills needed to be successful in their positions and move up the career ladder in a supportive, flexible setting. Since its inception in 2016, 714 students have enrolled in the program and 421 have completed it.
The classes are free to students and employers and last from 3 to 16 weeks, depending upon the needs of the students. Program participants receive job readiness training, interview skills and job placement assistance in the Chicagoland retail industry.
Additionally, program participants will have the opportunity to earn up to four industry recognized credentials from the National Retail Federation. The classes that are offered are:
The classes are free to students and employers and last from 3 to 16 weeks, depending upon the needs of the students. Program participants receive job readiness training, interview skills and job placement assistance in the Chicagoland retail industry.
Additionally, program participants will have the opportunity to earn up to four industry recognized credentials from the National Retail Federation. The classes that are offered are:
- Retail Industry Fundamentals
- Customer Service and Sales Certification
- Advanced Customer Service and Sales Certification
- Retail Management Certification
- ESL for Retail (Provided by Instituto)
- Retail Management Workshops (Provided by Instituto)
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Transferable Skills
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Retail Industry Skills
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Communication
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Analytical
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Flexibility
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Back Stock Management
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Goal Oriented
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Cash Accountability
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Listening
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Competitive Analysis
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Positive Attitude
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Credit Management
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Relationship Building
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Product Demonstration
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Time Management
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Inventory Management
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Organizational Skills
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Leadership
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Critical Thinking
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Loss Prevention
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Friendly People Skills
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Applied Math
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Merchandise Control
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Pricing
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Purchasing
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Sales
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Join us at an orientation to learn more about the program!
For more information, contact Yesenia Cervantes at [email protected].
