Instituto del Progreso Latino

Skip to main content

Retail Training Institute

Turning retail jobs into retail careers!
After 15 years of success creating and implementing career pathways and training programs in the Nursing and Manufacturing industries, Instituto is launching the new Retail Training Institute! Thanks to a generous gift by the Walmart Foundation, this career pathway will support both new and current retail workers to build the skills needed to be successful in their positions at Chicago area companies and move up the retail career ladder. Training in the program is free of charge to both students and employers.
Program participants will have the opportunity to earn three key certifications from the National Retail Foundation:
  • Customer Service and Sales Certification
  • Advance Customer Service and Sales Certification
  • Retail Management Certification
Retail employees will learn the key skills to earn their credentials and support their work at Chicago area companies, including:
Transferable Skills
Retail Industry Skills
Back Stock Management
Goal Oriented
Cash Accountability
Competitive Analysis
Positive Attitude
Credit Management
Relationship Building
Product Demonstration
Time Management
Inventory Management
Organizational Skills
Critical Thinking
Loss Prevention
Friendly People Skills
Applied Math
Merchandise Control
Join us at an orientation to learn more about the program!
For more information, contact Antonio Manning at